What is the Online Early Booking Bonus? How does it work?
With the Ski amadé Online Early Booking Bonus you have the chance to get your ski pass in advance at a lower price. Simply select the desired period and type of ski pass and you will then see the best price straight away.

What is the best price?
The best price is the price displayed in the Online Ticketshop. You can be sure that this will always be the lowest possible price for the selected period and ski pass.

Do my Ski amadé Friends get even cheaper ski passes?
No. In the Online Early Booking Bonus there is a quota for everyone. However, as a my Ski amadé Friend you will always be the first to receive information on benefits and can therefore get a head start on information. Sign up for the Friends Club Newsletter right here: www.skiamade.com/my

For which types of ski passes does the Online Early Booking Bonus work?
The Online Early Booking Bonus is available for all multi-day ski passes from 2 to 18 days and selected day passes. There is no Online Early Booking Bonus for the Ski amadé ALL-IN Card White and the Super Ski Card ski passes.

Does everyone get a discounted ski pass?
The contingent for the Online Early Booking Bonus is limited. To get the best price or a discounted ski pass, we recommend booking early. The time at which the quotas are used up varies greatly due to different factors, such as demand, the type of ski pass (whether a day pass or a multi-day pass) or the desired period (holiday period, weekday, etc.).

Can discounted ski passes only be bought online or also on site at the ticket office?
Discounted ski passes under the Online Early Booking Bonus can, as the name suggests, only be purchased online. Discounts such as the Junior Weekend Bonus, the Family Bonus from the 3rd child or group prices are still available at the ticket office.

How far in advance do I have to buy my ski pass in order to get a discount?
The point at which the quotas are used up varies due to different factors such as demand, the type of ski pass or the desired time period. No indication can be given as to how much earlier you need to book a ski pass in order to get a discounted ski pass. To get the best price or a discounted ski pass, we recommend booking early.

Can children/youths also benefit from the Online Early Booking Bonus?
Yes, whether you are buying for yourself or your children - discounted ski passes via the Ski amadé Online Early Booking Bonus are available for every age group. Simply select the right ski pass (adult, child, youth) and get the best price.

Will the Junior Weekend Bonus continue to be available for families?
The Junior Weekend Bonus will continue to be offered to families. Children and youth always get a cheaper price at the weekend:

The Junior Weekend Bonus cannot be combined with the Online Early Bird Bonus.

The purchase in the online ticket shop is made by payment by credit card (Visa, Mastercard, Mastercard Debit, Visa Debit, Maestro). 3D-Secure is mandatory and protects your credit card payments in online shops. If there is no 3D-Secure on the card, the payment cannot be completed in the ticket shop. If you want to use 3D Secure, you must register for this procedure with the card issuing bank.

The ALL-IN Card White can be recharged on existing KeyCards (except U25). If there is no KeyCard available, the ALL-IN Card White can also be picked up at the ticket offices of Gasteiner Bergbahnen AG upon presentation of the order confirmation. It is not possible to pick up the ALL-IN Card White or SuperSkiCard at the ticket machine.

Day and multi-day tickets can be recharged on existing KeyCards. If you don’t have a Keycard, you can choose the pickup-function and get your ticket at the ski resort at one of the ticket machines. Simply scan your QR code we sent you per mail and you are ready for skiing! Attention: All tickets in the shopping basket are printed at the vending machine.

TIP: Under “YOUR Gastein KeyCard” you can order a personalized KeyCard, which can be recharged online again and again!

Postal service is not possible for day and multi-day tickets.

Yes, it’s possible. Simply select the option to top up KeyCard and enter the number of the my Ski amadé Friends Club card.

Cancellation is only possible if a cancellation guarantee was concluded at the time of purchase. A subsequent booking of the cancellation guarantee after completion of the order is excluded. No cancellation guarantee is possible for tickets without the Online Early Booking Bonus.

Cancellation guarantee for multi-day tickets:
Cancellations for multi-day tickets must be notified by email to ticket@skigastein.com up to 2 days before the beginning of validity (without giving reasons). The cancellation guarantee costs € 2,50 per day and ski pass.
Example: If the validity of the ski pass starts on Sunday, the mail must arrive by Thursday 11:59 p.m.

Cancellation guarantee for selected day tickets:
Cancellations for day tickets must be notified by email to ticket@skigastein.com up to one day before the beginning of validity (without giving reasons). The cancellation guarantee costs € 2,50 per day and ski pass.
Example: If the day pass is valid on Sunday, the mail must arrive by Saturday 11:59 p.m.

Family bonus:

With the Family Bonus, the 3rd child and each subsequent child receives a free ski pass. Please note that the free family ticket (3rd child free) is not available in the online ticket shop. In the ticket shop, a purchase of at least one parent and the first two children or adolescents for the same period of validity is required! The family-free card can be purchased at one of our ticket offices on presentation of the purchase confirmation from the online ticket shop and proof of family affiliation.

Junior Weekend Bonus:
The Junior Weekend Bonus will continue to be offered to families. Children and young people always get a cheaper price on weekends:

The Junior Weekend Bonus cannot be combined with the Online Early Bird Bonus.

Easter family promotion from March 16th, 2024 until the end of season: 

With the Easter Family Promotion, children up to 15 years old (born in 2008 and later) are free of charge from the purchase of a 6-day ski pass for at least a parent. The Easter Family Promotion cannot be combined with the Online Early Bird Bonus.

Group rates from 20 persons, the discount for persons with disabilities from 70% disability and the young family ticket are only available on site at our ticket offices.

More information about our family ski pass offers can be found here.

All tickets in the shopping basket are printed at the vending machine. Separate shopping baskets/orders are also required for the separate collection of tickets.

Online tickets that have already been produced can only be cancelled if they are unused, a cancellation guarantee was concluded at the time of purchase and the cancellation guarantee period has been retained.

Refund can only be made in the case of an injury or illness on presentation of a confirmation from a local doctor/hospital and immediate deposit of the ski pass at one of the main ticket offices in the Ski amadé areas. The amount of refund depends on the purchase value and duration of use of a ski pass. There is no refund for ski passes valid for up to one day.